The average salary for a customer service representative in the United States is around $36,920 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $36,920.
Wages typically start from $26,340 and go up to $58,640.
42% below national average Updated in 2021
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$28.19 per hour
$58,640 per year
Senior-level customer service representative earnings begin at:
$22.34 per hour
$46,460 per year
Mid-level customer service representative earnings begin at:
$17.75 per hour
$36,920 per year
Junior-level customer service representative earnings begin at:
$14.28 per hour
$29,700 per year
Starting level customer service representative earnings begin at:
$12.67 per hour
$26,340 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| District of Columbia | $47,260 |
| Massachusetts | $45,000 |
| Minnesota | $40,170 |
| New York | $38,900 |
| California | $38,820 |
| New Jersey | $38,260 |
| Washington | $38,260 |
| Delaware | $38,010 |
| Connecticut | $37,940 |
| New Hampshire | $37,920 |
| Alaska | $37,900 |
| Rhode Island | $37,880 |
| Vermont | $37,720 |
| Oregon | $37,700 |
| Hawaii | $37,660 |
| Wisconsin | $37,660 |
| Colorado | $37,450 |
| Iowa | $37,450 |
| Illinois | $37,450 |
| Maryland | $37,280 |
| North Dakota | $37,250 |
| Ohio | $37,220 |
| Arizona | $37,080 |
| Maine | $37,080 |
| Pennsylvania | $37,080 |
| Indiana | $37,070 |
| Nebraska | $36,880 |
| Montana | $36,660 |
| Nevada | $36,630 |
| Michigan | $36,590 |
| Utah | $36,590 |
| Virginia | $36,520 |
| Missouri | $36,360 |
| North Carolina | $36,360 |
| South Dakota | $36,360 |
| Texas | $36,360 |
| Florida | $36,090 |
| Tennessee | $36,040 |
| Wyoming | $35,830 |
| Georgia | $35,780 |
| West Virginia | $35,380 |
| Kansas | $35,100 |
| Kentucky | $33,570 |
| Arkansas | $31,890 |
| Virgin Islands, U.S. | $31,130 |
| Alabama | $30,860 |
| South Carolina | $30,780 |
| Idaho | $30,220 |
| New Mexico | $30,020 |
| Oklahoma | $30,020 |
| Louisiana | $29,820 |
| Mississippi | $29,630 |
| Guam | $28,590 |
| Puerto Rico | $18,500 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn about the same as related careers in the United States. On average, they make less than highway maintenance workers but more than hairdressers.
| Career | Median Salary |
|---|---|
| Highway maintenance worker salary | $46K |
| Esthetician salary | $37K |
| Administrative assistant salary | $38K |
| Piano tuner salary | $37K |
| Medical administrative assistant salary | $37K |
| Customer service representative salary | $37K |
| Office clerk salary | $37K |
| Shipping and receiving clerk salary | $37K |
| Concierge salary | $35K |
| Hairdresser salary | $30K |
Source: CareerExplorer (Aggregated)